VP, Systems Implementations and Client Services
Ms. Thorman has an extensive background in system implementations and process improvement. Dayna started in the industry paying medical, dental and vision claims. She later served as Eligibility Supervisor where she managed the day to day enrollment functions for over 40 clients. Currently, she is responsible for overseeing all new client transitions and manages a team of Project Managers and Technical Analysts dedicated to new client transitions, client quality assurance, system set up, EDI implementation, automation and process improvement. Dayna and her team have extensive experience in data analysis and mapping as well as employer contributions, pension, eligibility and claims configuration and testing. During her 16 years at BeneSys, Dayna has worked on over 100 client transitions and is very familiar with data from several TPAs and benefit administration systems.